Wave Michigan Terms and Conditions

Effective 5/15/2026

1. Introduction and Acceptance

These Terms and Conditions (the "Terms") govern access to and use of Wave Michigan, related websites, software, data, communications tools, texting tools, voter engagement tools, reports, maps, lists, training, support, and related services provided by RelA2ve, Inc. (collectively, the "Service"). In these Terms, "RelA2ve," "Wave," "we," "us," and "our" refer to RelA2ve, Inc. and its Wave Michigan service. "You" refers to any person or organization accessing or using the Service.

By creating an account, accessing the Service, signing an order form, accepting an invitation from an organization, sending communications through the Service, or otherwise using the Service, you agree to these Terms. If you use the Service on behalf of an organization, campaign, committee, party, club, PAC, nonprofit, or civic group, you represent that you have authority to bind that organization to these Terms.

If a written order form, statement of work, service order, invoice, or separate agreement applies to your use of the Service, that document is incorporated into these Terms. If there is a conflict, the signed written agreement controls for the specific customer relationship, unless it states otherwise.

2. Who May Use the Service

The Service is intended for lawful civic, political, voter education, voter engagement, campaign, party, nonprofit, and public participation work. Authorized customers may include candidates and campaigns, political parties and clubs, nonprofit and civic organizations, PACs, independent political groups, and other organizations approved by Wave.

Individual users may include volunteers, staff, members, officers, consultants, contractors, and other people invited or authorized by Wave or by an organization customer. You may not use the Service if you are barred from doing so by applicable law or if Wave has suspended or terminated your access.

3. Accounts, Access, and Security

  1. You must provide accurate account, organization, and contact information and keep it reasonably current.
  2. You are responsible for maintaining the confidentiality of account credentials and for all activity under your account.
  3. Organization customers are responsible for selecting, approving, supervising, and removing their own users, volunteers, administrators, and contractors.
  4. You may not share access outside your authorized organization or allow any unauthorized person to access the Service.
  5. Wave may suspend or terminate accounts that appear to be unauthorized, abusive, insecure, unlawful, or inconsistent with these Terms.

4. The Service

Wave provides tools for voter engagement and civic participation. Depending on the customer relationship and configuration, the Service may include voter file access, proprietary predictions, maps, lists, targeting tools, reporting, canvassing tools, calling tools, texting tools, member engagement tools, volunteer tools, training, support, integrations, and related functionality.

Wave may update, change, suspend, remove, or add features from time to time. We may also use third-party providers for hosting, data processing, mapping, communications, messaging, analytics, security, support, and other service delivery functions.

5. Voter Data, Predictions, and Wave-Owned Data

Wave provides access to voter file data, voter engagement data, political and turnout predictions, scoring, models, targeting information, maps, derived data, compiled data, enhancements, and related analysis (collectively, "Wave Data"). Wave Data includes data and analysis that Wave obtains, compiles, licenses, cleans, enhances, models, predicts, or otherwise creates for use in the Service.

As between you and Wave, Wave owns and retains all right, title, and interest in Wave Data, including voter data compilations, predictions, scores, models, derived data, enhancements, algorithms, methods, software, reports, and analysis created or provided by Wave. No ownership rights in Wave Data are transferred to you.

Subject to these Terms and any applicable written agreement, Wave grants authorized users and organization customers a limited, revocable, non-exclusive, non-transferable license to access and use Wave Data only within the Service and only for lawful political, civic, voter engagement, voter education, campaign, party, nonprofit, or public participation work approved by Wave.

You may not use Wave Data for commercial purposes in any way. You may not sell, lease, rent, sublicense, publish, transfer, disclose, distribute, scrape, download in bulk except as expressly authorized, reverse engineer, rebuild, copy, model, or otherwise exploit Wave Data, Wave predictions, or Wave-derived analysis except as expressly permitted by Wave in writing or through the Service.

You may not use Wave Data to create or improve a competing database, scoring system, voter file product, political data product, commercial marketing list, data broker product, advertising audience, or similar product or service. You may not attempt to reverse engineer Wave predictions, scores, models, targeting, ranking, segmentation, or other proprietary analysis.

If your access ends, you must stop using Wave Data and return, delete, or destroy Wave Data in your possession or control upon request, except to the extent retention is required by law or expressly permitted in writing by Wave.

6. Customer Data and Member Information

You or your organization may provide data to Wave or collect data through Wave, including member information, volunteer information, notes, tags, contact information, phone numbers, email addresses, organization lists, uploaded files, message history, and other information you provide or generate through the Service (collectively, "Customer Data").

As between you and Wave, you retain ownership of Customer Data that you provide to Wave, subject to Wave’s rights to host, process, use, transmit, analyze, and store Customer Data as necessary to provide, secure, support, improve, and operate the Service; comply with law; enforce these Terms; and perform related business functions.

Customer Data does not include Wave Data, Wave predictions, Wave models, Wave enhancements, Wave software, Wave platform data, aggregated or de-identified service analytics, or data that Wave independently obtains or creates.

Organization customers are responsible for the accuracy, legality, permissions, and appropriate use of Customer Data they upload, collect, or direct Wave to process. Organization customers are also responsible for the actions of their users and for ensuring that any member, volunteer, or contact information they collect or use through the Service is collected and used lawfully.

Wave will not use Customer Data provided by one organization customer to benefit, target, analyze, or support a different organization customer, including any organization that may be competing with or opposing the first customer in a campaign, election, or advocacy effort.

7. Phone Numbers, Texting, and Communications

The Service may allow users and organization customers to collect phone numbers and other contact information from members, volunteers, supporters, staff, voters, or other contacts, and to send or facilitate text messages, calls, emails, or other communications through Wave, through Wave’s messaging providers, or through customer-connected tools.

Unless Wave expressly states otherwise in writing, organization customers are the sender of messages they create, approve, direct, or transmit through the Service. Wave acts as a technology provider, software provider, data provider, or service provider for customer-directed communications. Wave may also send administrative, transactional, security, account, support, or service-related messages as needed to operate the Service.

Organization customers are responsible for all message content, recipient selection, timing, targeting, disclosures, legal compliance, opt-in practices, opt-out practices, recordkeeping, and responses associated with their communications. This responsibility applies whether messages are sent using Wave infrastructure, a third-party messaging provider used by Wave, or a customer-connected messaging platform.

You agree to comply with all laws, rules, regulations, carrier rules, platform rules, and provider requirements applicable to your communications, including, to the extent applicable, the Telephone Consumer Protection Act (TCPA), Federal Election Commission (FEC) rules, Michigan campaign finance law, election law, privacy law, telecommunications rules, and messaging provider requirements. Wave does not provide legal advice and does not guarantee that any message, campaign, registration, list, targeting decision, disclosure, consent practice, or communication program complies with law.

Where legally required or required by a messaging provider, organization customers must obtain, document, and honor consent, opt-ins, opt-outs, HELP requests, STOP requests, unsubscribe requests, and other communication preferences. Organization customers must not use Wave to evade opt-outs, carrier restrictions, platform rules, provider requirements, or legal obligations.

Wave may block, pause, throttle, suspend, remove, reject, or terminate any communication, campaign, list, sender, number, account, or customer configuration if Wave believes it may violate law, carrier rules, provider requirements, these Terms, or the integrity of the Service.

Consent, opt-in, and opt-out practices for text message communications are further described in Wave Michigan's Privacy Policy, including the SMS opt-in and opt-out procedures set forth therein. Organization customers must ensure that any text messaging program they operate through the Service is consistent with those procedures. Wave Michigan's Privacy Policy is available at https://wavemichigan.com/Documents/WavePrivacyPolicy.htm and is incorporated into these Terms by reference.

8. Lawful Use and Content Standards

You must use the Service only for lawful purposes and in compliance with all applicable laws and regulations. Without limiting that obligation, you may not use the Service to send or facilitate unlawful, fraudulent, harassing, abusive, threatening, malicious, deceptive, infringing, privacy-invasive, or unauthorized communications or activity.

You may not use the Service for commercial marketing, data brokerage, consumer advertising, commercial lead generation, unrelated fundraising, unrelated sales, or any non-political commercial purpose. You may not use the Service to suppress voting, mislead voters about voting procedures, impersonate another person or organization, or interfere with the integrity, security, or operation of the Service.

Wave may, but is not required to, review or monitor use of the Service. Wave’s review, approval, assistance, or lack of objection does not make Wave responsible for your content, your legal compliance, or your communications.

9. Compliance Responsibility

Each organization customer is responsible for determining whether and how applicable laws apply to its use of the Service. This includes responsibility for campaign finance, election, disclosure, registration, reporting, privacy, telecommunications, texting, calling, email, and recordkeeping obligations. You should consult your own counsel for legal advice.

By using the Service, each organization customer represents that it is, and will remain, properly registered with all applicable federal and state authorities for its political or campaign activities, including with the Federal Election Commission and the Michigan Campaign Finance Act where required. Organization customers are responsible for ensuring that their use of the Service does not give rise to unreported expenditures, contributions, or other obligations under applicable campaign finance law.

You agree to provide information, documentation, approvals, tokens, registrations, disclaimers, website links, privacy policies, authorization records, or other materials reasonably requested by Wave or its providers to support onboarding, compliance review, service delivery, carrier registration, platform review, or legal compliance.

10. Third-Party Services and Providers

The Service may rely on third-party services, including hosting providers, cloud providers, data providers, communications providers, messaging providers, mapping providers, payment processors, analytics providers, support tools, and customer-connected systems. Your use of such features may be subject to additional third-party terms, policies, charges, restrictions, and availability.

Wave is not responsible for failures, filtering, blocking, downtime, data issues, deliverability issues, carrier decisions, registration delays, number restrictions, third-party policy decisions, or other events caused by third-party providers, telecommunications carriers, messaging networks, government systems, customer-connected tools, or circumstances outside Wave’s reasonable control.

11. Payment, Fees, and Taxes

Fees, payment terms, usage limits, subscription terms, message charges, setup charges, data charges, support charges, and other customer-specific terms will be stated in an order form, invoice, service order, proposal, or separate written agreement. Unless otherwise stated in writing, fees are due as stated on the applicable invoice or order form.

You are responsible for all applicable taxes, fees, carrier charges, pass-through charges, message charges, usage charges, and other amounts associated with your use of the Service, except taxes based on Wave’s net income. Unpaid amounts may result in suspension or termination of the Service.

12. Confidentiality

Each party may receive non-public business, technical, financial, organizational, campaign, voter, member, volunteer, data, software, or operational information from the other party. The receiving party must use reasonable care to protect confidential information and may use it only to perform under these Terms, use the Service as authorized, comply with law, or as otherwise permitted in writing.

Confidentiality obligations do not apply to information that is publicly available through no fault of the receiving party, already known without restriction, independently developed without use of confidential information, rightfully received from a third party without restriction, or required to be disclosed by law.

13. Intellectual Property

Wave owns and retains all right, title, and interest in the Service, software, websites, tools, interfaces, workflows, documentation, training materials, know-how, methods, designs, trademarks, logos, reports, templates, algorithms, models, predictions, analysis, and related intellectual property. Except for the limited rights expressly granted in these Terms, no rights are transferred to you.

You may not copy, modify, translate, adapt, reverse engineer, decompile, disassemble, scrape, bypass, interfere with, or create derivative works from the Service or any Wave software, data, models, predictions, or proprietary materials except as expressly allowed by law or approved by Wave in writing.

If you provide suggestions, feedback, ideas, requests, bug reports, or recommendations, Wave may use them without restriction or compensation to you.

14. Privacy and Security

Wave Michigan's Privacy Policy is incorporated into these Terms by reference and describes how Wave collects, uses, shares, and protects personal information in connection with the Service. These Terms and the Privacy Policy (https://wavemichigan.com/Documents/WavePrivacyPolicy.htm) should be read together. In the event of a conflict between these Terms and the Privacy Policy, these Terms control, except that the Privacy Policy controls with respect to the collection, use, disclosure, and protection of personal information to the extent required by applicable law.

Wave uses commercially reasonable measures designed to protect the Service, but no system can be guaranteed to be completely secure. You are responsible for securing your devices, accounts, passwords, exports, downloaded files, user permissions, and customer-connected systems.

You must promptly notify Wave of any suspected unauthorized access, breach, misuse, loss, disclosure, or compromise involving the Service, Wave Data, Customer Data, phone numbers, message records, exports, or account credentials.

15. Suspension and Termination

Wave may suspend or terminate access to the Service, in whole or in part, if Wave reasonably believes that you or your organization have violated these Terms, failed to pay amounts due, created risk for Wave or its providers, violated law or provider requirements, misused data, compromised security, or used the Service in a way that may harm Wave, other users, voters, members, customers, providers, or the public.

Upon termination or expiration, your right to access the Service and Wave Data ends. You must stop using Wave Data and comply with any return, deletion, or destruction requirements. Sections that by their nature should survive termination will survive, including ownership, data restrictions, confidentiality, payment obligations, disclaimers, limitations of liability, indemnity, dispute resolution, and miscellaneous provisions.

16. Disclaimers

The Service is provided on an "as is" and "as available" basis. Wave does not warrant that the Service will be uninterrupted, error-free, secure, timely, complete, or available at all times. Wave does not warrant that voter data, phone numbers, predictions, scores, maps, lists, reports, message delivery, message filtering, or other results will be accurate, complete, current, or sufficient for any particular purpose.

Wave does not guarantee election outcomes, voter turnout, message deliverability, registration approval, carrier approval, campaign performance, legal compliance, or any specific result from use of the Service. To the maximum extent permitted by law, Wave disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

17. Limitation of Liability

To the maximum extent permitted by law, Wave, RelA2ve, and their officers, directors, employees, contractors, affiliates, suppliers, and providers will not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or similar damages; loss of profits; loss of revenue; loss of goodwill; loss of data; business interruption; cost of substitute services; message filtering; carrier blocking; registration delays; data inaccuracies; or election, campaign, or communications outcomes, even if advised of the possibility of such damages.

To the maximum extent permitted by law, Wave’s total liability for all claims arising out of or relating to the Service or these Terms will not exceed the amounts paid by the applicable organization customer to Wave for the Service during the twelve months before the event giving rise to the claim. For individual users who do not pay Wave directly, Wave’s total liability will not exceed one hundred dollars ($100).

18. Indemnification

You and each organization customer agree to defend, indemnify, and hold harmless Wave, RelA2ve, and their officers, directors, employees, contractors, affiliates, suppliers, and providers from and against any claims, demands, investigations, complaints, damages, losses, liabilities, penalties, settlements, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

19. Changes to the Terms

Wave may update these Terms from time to time by posting revised Terms, providing notice through the Service, or giving notice by email or other reasonable means. The updated Terms will apply after the effective date stated in the notice or posted Terms. Continued use of the Service after updated Terms take effect means you accept the updated Terms.

20. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Michigan, without regard to conflict of law rules. Any dispute arising out of or relating to these Terms or the Service that cannot be resolved informally between the parties will be submitted to binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, with the arbitration conducted in Michigan. Judgment on the award may be entered in any court of competent jurisdiction. Each party waives any right to bring claims as a plaintiff or class member in any class action, class arbitration, or representative proceeding. Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property rights or confidential information.

21. Notices

Wave may provide notices through the Service, by email, by posting on its website, by mail, or by other reasonable means. Legal notices to Wave should be sent to: RelA2ve, Inc., 30754 S Maxton Road, Drummond Island, MI 49726, Attn: Legal Notices, and by email to info@wavemichigan.com.

22. Miscellaneous

These Terms, together with any applicable order form, service order, invoice, statement of work, privacy policy, acceptable use policy, or signed agreement, form the agreement between you and Wave for the Service. If any provision is unenforceable, it will be limited or modified to the minimum extent necessary, and the remaining provisions will remain in effect. You may not assign these Terms without Wave’s prior written consent. Wave may assign these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, change of control, or by operation of law. No waiver is effective unless in writing. No agency, partnership, joint venture, employment, fiduciary, or franchise relationship is created by these Terms.

23. Contact

Questions about these Terms may be directed to:info@wavemichigan.com.